Booking Information:
Bespoke Programme: for bespoke or customised programmes booking use:
Phone: +44 (0) 207 1757 600
Fax: +44 (0) 207 1757 601
Email: enquiries@ibfstc.com
Public Courses: you can book any of our public courses by:
(1) using the contact details above
(2) using the booking form opposite
Terms of Business
Correspondence
Correspondence could be addressed to any of our regional offices or our Head Office at:
IBFS Training and Consulting (UK) Limited
County House 221 – 241 Beckenham Road, Beckenham, Greater London BR3 4UF United Kingdom
E-mail: enquiries@ibfstc.com
Registration
When a booking is received from a participant, an official registration form is sent to him or her for completion and signing. Upon signing of the registration form by the participant, it becomes a binding contract. Where the participant is sponsored by an organisation, the participant and the sponsoring organisation are jointly and severally liable.
Reservation
IBFS Training and Consulting aims to fit all participants into their choice of programmes and dates. However, reservations without complete payment cannot be guaranteed. Participants are advised to book early and complete their registration process as soon as possible.
Fees
The course fees for IBFS Training and Consulting training courses cover the cost of tuition and training materials.
IBFS Training and Consulting is not responsible for covering a participant’s travel and accommodation expenses incurred while attending a programme.
Charges and Payment
On receiving a registration form, an invoice for a course fee will be issued by IBFS Training and Consulting to be paid within 30 days. Payment is expected to be made before attending our programmes even in the case of late registration, and we reserve the right to refuse admission until payment has been made in full.
Cancellation and Refund Policy
If a booking is cancelled:
8 weeks before the start date - Full refund
Less than 7 weeks before start date - 10% cancellation charges apply subject to a maximum of £250 or equivalent in local currencies.
Cancellation of a Programme
IBFS Training and Consulting reserves the right to cancel a programmeat any time without liability. In these circumstances, you will be offered an alternative programme, a credit note or a full refund.
Changes
IBFS Training and Consulting reserves the right to change a scheduled programme, including changes in trainers, dates and venues, at any time. IBFS Training and Consulting reserves the right to alter the content of a programme without prior notice.
Re-allocation
IBFS Training and Consulting reserves the right to re-allocate the programme place to another person if fees are not paid on time.
Deferment
If you defer to a later programme:
Up to 28 days before programme - No charge
Less than 28 days before programme - 5% deferment charges apply subject to a maximum of £100 or the equivalent in local currencies.
Deferment is only possible after payment has been received.
V.A.T.
All fees quoted exclude V.A.T.
Specific Needs
IBFS Training and Consulting aims to ensure that participants’ needs in terms of accessibility are met. We advise you to contact us if you have any specific need.
Joining Instructions
Joining instructions for all programmes, including those taking place at clients’ arranged venues, are sent to all participants two weeks before programme dates.
Data Protection / Privacy Policy
IBFS TRAINING AND CONSULTING
